Guest Comments (150)

We would greatly appreciate a few minutes of your time to enter your review of our motor lodge.

Your feedback is valuable to us and will definitely encourage us to continue to deliver our service excellence.

“Awesome place to stay”

We discovered this one online and after reading Trip Advisor reviews. This place is a little gem. Definitely one that we will be coming back to for our future stays. Owners are friendly and accommodating. It is at the end of town though if you have a vehicle it is only minutes from everywhere. You can walk to town if you chose to do that and all the supermarkets are close by. Directly across the road is a rose garden and park for the little ones (and big ones). Next door you will find an indoor bowling and entertainment centre. There is also a take away store not far away. Recommend visiting Redwoods which is about 5 mins drive away and also the lakes that are part of Lake Tarawera. We stayed in room 103. This unit had a little kitchenette. Cooking utensils provided as is dish washing liquid. You will need oil, salt and things like that. Bathroom in this room had a very relaxing spa bath. The unit is very spacious and comfortable with some tasteful decor. The wifi is very fast and reliable and the television has many channels to chose from. Nice little deck area with timber table and chairs to relax on with a cuppa after being out exploring the local sights. A nice touch was the different decorative lights at night. Our little one loved this! The area is quiet and seems relatively safe to walk around. As I mentioned, we will definitely be staying at this place again. Thank you for a pleasant, relaxing stay.

Darren Master 2016 from New Zealand

15th Aug, 2016

“Get Away Weekend”

Rented the upstairs studio with a spa bath. Very nice spacious and clean room. Worth it for the price. Spa bath was perfect. Nice kitchenette . Huge lounge. Comfy bed. Staff were very friendly. Free wifi and very fast. Located in a great place. Highly recommend this place.

Hinepae B from New Zealand

5th Aug, 2016

“Overnight Stay”

Check in: quick and easy
Room: spacious with a queen bed & single bed
Bathroom: shower over spa bath, smallish sink, soap, shampoo
Amenities: kitchenette, coffee & tea making facilities, stove, cutlery, glasses, small dining table, tv, heater, electric fan, ironing board & iron
Wifi: free
Parking: free
Cable: Sky

Marrissa W from New Zealand

4th Aug, 2016

“Simply THE BEST”

Simply one the best places to stay.

Owners were very welcoming and warm, organised and professional, We had unfortunate circumstances during our schedules stay and they were very accommodating - Made our stay much more relaxing and comfortable.

Our room was very spacious and clean with a kitchenette and queen bed in the main room, two twin beds in another room, room was homely and warm as soon as we entered. Very Clean Very Comfortable and Superb Service. We will definitely be back thank you for the outstanding hospitality and service team :) Keep up the great work.

Rangi Hetet from Ngaruawahia

4th Aug, 2016

“A Burget Gem”

The New Castle Motor Lodge is a great value stay. Our room was very spacious and clean with a queen bed in the main room, two twin beds in another room, and a kitchenette. The room included two space heaters and a heated bed blanket which made for a warm winter stay.

Travel Berkie from New Zealand

27th Jul, 2016

“All year Xmas Season”

This is a quaint hotel that’s situated in the perfect location (Well for me it is). It takes the off-ramp on to Marquarita Street and then onto Ward street. Greeted by friendly staff. This was a conference trip, so it served its purpose of being out of the busyness of Rotorua yet close to attend the meeting. Close to restarants. So easy to find at night time as all the xmas lights and reindeers light up the night for these weary eyes. Rooms are spacious… but next time I’ll ask for a room on ground floor. Poor knee joints was painful climbing the stairs. I failed to mention this as I don’t see it as a disability but my joints tell me otherwise… they now know. Wonderful stay. Thank you to staff.

Simply Elegant from New Zealand

25th Jul, 2016

“A one of a kind stay! We will surely go back to this lodge. A must try!!”

We loved the room! Everything was wonderful. Complete package. We wanted to stay more should there have been more time. We will definitely come back to this lodge. Everything was provided and well-organised! This is what travellers are looking for comfort , cosy and affordability! Its all worth it! Well done!

Claudine from New Zealand

20th Jul, 2016


The room was very warm and spacious, so good for winter. The beds were very comfortable, and the motel was in the perfect location for activities.

Vilecea from New Zealand

20th Jul, 2016

“Nice place to stay at”

The service was really good and staying was like staying in a hotel

Kaushiq from New Zealand

18th Jul, 2016

“Rotorua Break”

That it was quiet and allowed me to get some work done.Good that it had a spa bath. Good that it had heaters and heated towel rail. It felt secure.Friendly staff.”

Gaye from New Zealand

15th Jul, 2016