Guest Comments (150)

We would greatly appreciate a few minutes of your time to enter your review of our motor lodge.

Your feedback is valuable to us and will definitely encourage us to continue to deliver our service excellence.


This place is absolutely brilliant. You just can’t beat it especially for the great price. The whole place is spotlessly clean and the rooms are large with comfy beds. Nice spa bath and good shower. The management are so friendly and nice. Our favourite place in 2 months of travelling nz!

Mathew L from UK

17th May, 2016

“Cant imagine a better Motel”

Wonderful place to stay. Owners were so welcoming and helpful. The room was large, well-equipt, clean and fantastic value for money

Caroline from UK

16th May, 2016

“Spacious , clean and comfortable unit”

Plenty of space. Good wifi. Nice and clean . Quiet. Comfortable bed .Good value . Second time I have stayed

Deanne from New Zealand

15th May, 2016

“Quiet Motel with Excellent Breakfast”

We stayed a couple of nights at the New Castle Motor Lodge. An up to date, well equipped and roomy accommodation in a quiet location (away from the main road). We found management very helpful. Our hot water jug did not work and there was no problem to get a replacement. We enjoyed the space with a double as well as a single bed (in different rooms). But best of all was the paid continental breakfast provided. Additional to the usual trimmings, there were two pieces of fresh fruit, a piece of cake and a muesli bar and a fruit juice, which we all took away for our lunch. The Lodge is probably more suited to cook for yourself, as there are not many restaurants close by (around 2 km) from the main eating area in Rotorua, but there are options within walking distance, one of them a very reasonably priced restaurant just adjacent to the Lodge (as long as you eat before 6 p.m.

Pauline from New Zealand

4th May, 2016

“Warm comfortable accomodation”

Nice staff. Impressed by text message requesting estimated arrival time. Room layout was large and catered for a family of 5 easily. Lovely bathroom and spa bath. Toasty warm room and easily accessible to main shopping centre. Would happily recommend

Tiana from New Zealand

28th Apr, 2016

“Large Rooms”

Motel was quiet and new. The room was large- double bed divan and single bed. Very clean. Bathroom had a spa. Loved the small equips kitchen where you could cook food or, for us make our breakfast. No air conditioning but noticed a heater and fan. Room was a comfortable temperature

Jenni G from Vietnam

1st Apr, 2016

“Very Friendly Owner”

Stayed 5 nights here. Very close to town center and all the attractions. It was very quiet at night and we slept great. A big beautiful spa bath that we used every night. Staff was always super friendly and the owner was always so nice and helpful. We were upgraded on arrival free of charge so that also made us very happy!! Highly recommend :) Only negative thing I can say was wifi was a little slow.

Lacey R from Canada

31st Mar, 2016

“The best Motel In New Zealand”

I really only have positives to say about this place. We were a bit late arriving and the owner had waited for us as we had a reservation, rather than just closing up. He was friendly and helpful.

The room was spotlessly clean, huge, and had a great kitchenette. It also had a little balcony, and a jetted tub in the bathroom. The furnishings were also very smart.

It was quiet at night. They also did some washing for us which was very good value, and was let, neatly folded in our room by the time we came home that day. Super service!

Location is good - walking distance to some thermal areas. Easy to park there, and a short 5 minute drive into town.

Highly recommended.

Roger D from UK

31st Mar, 2016

“Welcoming Retreat”

Staff were welcoming and friendly. Room comfortable and very clean. Near the city but nice and quiet. As I needed to stay 4 nights the deal was really good value

Sue from New Zealand

30th Mar, 2016

“Best Place to Stay in Rotorua”

Changed my booking 3 times due to work commitments and these guys were truly awesome and helpful - I highly recommend people to stay here - lovely room and food and the grounds are kept amazing thank you

Jay from New Zealand

23rd Mar, 2016