Guest Comments (139)

We would greatly appreciate a few minutes of your time to enter your review of our motor lodge.

Your feedback is valuable to us and will definitely encourage us to continue to deliver our service excellence.


“Very Helpfull”

Nice helpful proprietor. Was travelling with bikes and sometimes this can be a hastle. Not here

Paul from New Zealand

14th Jun, 2017

“Clean, Quiet, comfortable & spacious”

First time at this Motor Lodge and received a warm welcome. Our unit was upstairs and spacious with lovely afternoon sun. It also had a balcony with chairs and table. The bathroom had a spa bath with a shower over it. It also had the most effective heater around the ceiling light ever experienced - no shivering once out of this shower! The kitchenette was ideal as well. Large TV and efficient heater. Comfortable bed.
We really enjoyed our three night stay, and would happily return.
A bonus was coming back each evening, to find the garden beautifully lit with solar lights through the plants and out the front.

Rose D from New Zealand

14th Jun, 2017

“a lovely surprise”

we only booked this motel the day before to break up our journey from coromandel to hawkey bay. We booked through booking.com. The room was very large with a queen bed, sofa bed, tv table and chairs plus kitchen area..and it still seemed huge. Quality bedding spa bathroom and very clean. I read in previous reviews complaints about the carpet but it looked fine to me. The exterior lighting was FANTASTIC! My only criticism is that there was no one to greet us on arrival, however they had text me to let me know that.

Liz Y from New Zealand

30th May, 2017

“Best accomodation deal in Rotorua by far”

I’m known as The Minstrel Wife and I tour NZ doing Hiwi the Kiwi shows at schools and spend minimum 60 nights a year in motels. Spent a couple of nights at New Castle because it was the best value available for a motel which included a spa bath and 50 channel TV.
Was expecting it to be “budget” and was delighted to find it roomy. clean and very comfortable. Boon the owner was lovely and when we booked 9 more nights for August he gave us a substantial discount making this an unbelievably good deal.

Minstrel from Karikari Peninsula

17th May, 2017

“Just Right”

Will be back here again without a doubt, got a text message to ask what time we might arrive and had a warm welcome when we did. Had room upstairs and nice and clean, nice out on the balcony and lovely hot shower and motel off Fenton street not on the main Road so no traffic noise and just a short drive into the centre of town. Just love the Sulphur smell and always look forward to staying in Rotorua when we get the chance with so many things to see.

Robert R from New Zealand

30th Apr, 2017

“Clean, Quiet & comfortable, ideal unit for kids “

We had young grandchildren with us so the park across the road was a huge bonus. We were in Unit 204 so had parking right at the door also a bonus with little children. The house keeper even made the children’s beds and placed their toy & pyjamas on their pillows. We were all very comfortable thank you.

Murray from New Zealand

30th Apr, 2017

“Good value, good experience”

Fantastic spa bath; fast, free wifi. The staff was welcoming, the room spacious and the bed comfortable. Everything was nice and clean and the location quiet (a bit of a walk to town but close to Whakarewarewa village and geothermal area). Overall it was really good value for money. Have to mention the fairy light fest that decorated the exterior after dark - has to be seen to be appreciated!

William from New Zealand

28th Apr, 2017

“Great LOcation”

We arrived after 8pm, the host were really nice and had mesaged us the room number and other details to ensure that we could checked in smoothly. The apartment was spacious and tidy. The location is great, quiet but very convenient, near to places of interest and also to supermarkets and restuarants.

Pei Toh from Singapore

25th Apr, 2017

“Easy on budget accomodation in Rotorua”

Without a doubt, the best motel we stayed in during a 4-week self-drive holiday in New Zealand. Our unit was spacious, spotlessly clean and with all the amenities one could ask for. There was a private deck at the rear of the unit, with table and chairs. The unit had a queen size bed and a large single. Host was Boon, a former Singaporean, and he was very helpful in advising about the various geothermal areas we should visit. As with all the motels we stayed in, there was a kitchenette complete with crockery, cutlery and cooking facilities. Highly recommended.

margieb221 from Australia

10th Apr, 2017

“I stayed for 4 nights and I love it”

Room was very cosy, a very quiet area, very clean, staff at the reception was very friendly, I have no concerns about this place. I will definitely go back. I recommend this place to friends and families if they go over to Rotorua

Eleanor from New Zealand

4th Apr, 2017